RB
Rianette B
1 reviews | Active since Apr 2022
04 Apr 2022, 06:38
Poor service
Terrible service. Nobody phones you back. We had a technician here yesterday, apparently the towers are down, asked him to give me proof that it was escalated, still waiting. Very poor to no connection for months now.
Helpful (0)
Replies (8)0
Replies (8)
Rain's replyOfficial
04 Apr 2022, 08:23Hi Rianette We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank yourain.
Rain's reply04 Apr 2022, 08:23
Official
Hi Rianette We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank yourain.
RB
Rianette B's updateReviewer Update
05 Apr 2022, 07:1124 hrs later and I still have no connection. The technician that was at my house Sunday promised to escalate this matter. Are you people ever going to rectify this problem?
RB
Rianette B's update05 Apr 2022, 07:11
Reviewer Update
24 hrs later and I still have no connection. The technician that was at my house Sunday promised to escalate this matter. Are you people ever going to rectify this problem?
RB
Rianette B's updateReviewer Update
05 Apr 2022, 09:16I want a technician to put my router up on a extender for better reception please. Why don't you people answer the phones or phone customers back? When will this be sorted? I'm going to keep on complaining until it's sorted out.
RB
Rianette B's update05 Apr 2022, 09:16
Reviewer Update
I want a technician to put my router up on a extender for better reception please. Why don't you people answer the phones or phone customers back? When will this be sorted? I'm going to keep on complaining until it's sorted out.
RB
Rianette B's updateReviewer Update
05 Apr 2022, 21:18WHEN ARE YOU SORTING OUT THESE PROBLEMS????? WE HAVE NO CONNECTION NOW.
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Rianette B's update05 Apr 2022, 21:18
Reviewer Update
WHEN ARE YOU SORTING OUT THESE PROBLEMS????? WE HAVE NO CONNECTION NOW.
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Rianette B's updateReviewer Update
06 Apr 2022, 20:54Day 3 and still no feedback!!! Can it take this long to fix a tower? Pathetic. I am awaiting your response
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Rianette B's update06 Apr 2022, 20:54
Reviewer Update
Day 3 and still no feedback!!! Can it take this long to fix a tower? Pathetic. I am awaiting your response
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Rianette B's updateReviewer Update
07 Apr 2022, 20:44No feedback!!! And our connection is worse than ever. Please just contact me. You can not leave customers hanging like this? Your service is absolutely non existant. When can I expect to be online again?
RB
Rianette B's update07 Apr 2022, 20:44
Reviewer Update
No feedback!!! And our connection is worse than ever. Please just contact me. You can not leave customers hanging like this? Your service is absolutely non existant. When can I expect to be online again?
RB
Rianette B's updateReviewer Update
11 Apr 2022, 06:46Consultant phoned me Friday when I were on my way to a funeral and I asked that she phone again at 14h00,no call back as yet. Still poor service. Can someone please phone me TODAY!!
RB
Rianette B's update11 Apr 2022, 06:46
Reviewer Update
Consultant phoned me Friday when I were on my way to a funeral and I asked that she phone again at 14h00,no call back as yet. Still poor service. Can someone please phone me TODAY!!
RB
Rianette B's updateReviewer Update
12 Apr 2022, 13:53The technician was here, we will see if it's better now. Can the supervisor that I spoke to yesterday please do as he said please phone me again. I would like to be credited for all this time we were unable to make use of this service.
RB
Rianette B's update12 Apr 2022, 13:53
Reviewer Update
The technician was here, we will see if it's better now. Can the supervisor that I spoke to yesterday please do as he said please phone me again. I would like to be credited for all this time we were unable to make use of this service.