TL
Thabo L
1 reviews | Active since Apr 2019
16 Mar 2021, 15:48
Poor Service
I'm having trouble with my connection, it's been offline for the past three days and I've logged at least 4 tickets asking for help and all I get its default response from the tech without looking into what's the issue. I'm so unhappy and thinking of canceling my sim card.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
16 Mar 2021, 16:00Good afternoon, Thabo.
I hope you are doing well today.
Please accept my apology for the service you have received thus far. I please note that I have sent your ticket to the billing team for further assistance and they are working on your ticket.
Kind Regards
Mosa
I hope you are doing well today.
Please accept my apology for the service you have received thus far. I please note that I have sent your ticket to the billing team for further assistance and they are working on your ticket.
Kind Regards
Mosa
Rain's reply16 Mar 2021, 16:00
Official
Good afternoon, Thabo.
I hope you are doing well today.
Please accept my apology for the service you have received thus far. I please note that I have sent your ticket to the billing team for further assistance and they are working on your ticket.
Kind Regards
Mosa
I hope you are doing well today.
Please accept my apology for the service you have received thus far. I please note that I have sent your ticket to the billing team for further assistance and they are working on your ticket.
Kind Regards
Mosa
TL
Thabo L's updateReviewer Update
16 Mar 2021, 16:04Good day Mosa
Thank you for getting back to me and hope my issue will be resolved soon.
Thank you for getting back to me and hope my issue will be resolved soon.
TL
Thabo L's update16 Mar 2021, 16:04
Reviewer Update
Good day Mosa
Thank you for getting back to me and hope my issue will be resolved soon.
Thank you for getting back to me and hope my issue will be resolved soon.