NM
Nkululeko M
1 reviews | Active since Aug 2020
07 Aug 2020, 12:12
Poor service
On 25 June 2020, I paid for a Rain sim card on line. The delivery could, unfortunately not be made because of Covid 19 reasons. The courier company, Ram sent it back despite attempts to change the address. I have been trying to contact Rain for over a month, without success. Emails are not being responded to. Calls are not answered. Service is not the best. What is the best way to contact Rain?
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
07 Aug 2020, 12:32Hi Nkululeko
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply07 Aug 2020, 12:32
Official
Hi Nkululeko
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
NM
Nkululeko M's updateReviewer Update
18 Aug 2020, 10:49Hello. 10 days later, I'm still waiting for the call Yeoline promised me. Talk about *** service
NM
Nkululeko M's update18 Aug 2020, 10:49
Reviewer Update
Hello. 10 days later, I'm still waiting for the call Yeoline promised me. Talk about *** service
NM
Nkululeko M's updateReviewer Update
04 Sept 2020, 09:58Almost a month and counting. Yeoline has NOT kept to his/her word. I still can't get through to the call centre. Emails are not answered.
NM
Nkululeko M's update04 Sept 2020, 09:58
Reviewer Update
Almost a month and counting. Yeoline has NOT kept to his/her word. I still can't get through to the call centre. Emails are not answered.
NM
Nkululeko M's updateReviewer Update
26 Oct 2020, 12:32Still no contact or response from Yeoline. Calls are not picked up and email is not responded to.
NM
Nkululeko M's update26 Oct 2020, 12:32
Reviewer Update
Still no contact or response from Yeoline. Calls are not picked up and email is not responded to.