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PK
Precious K

1 reviews | Active since May 2021

13 Dec 2025, 14:24

Poor service

You don't keep to promises I've asked your billing dept to contact me for several days now all tickets created are useless because you don't honor them

0
Replies (4)
Rain
Rain's reply13 Dec 2025, 14:29
Official
Hi Precious

Thank you for bringing your complaint to our attention.

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
PK
Precious K's update13 Dec 2025, 15:08
Reviewer Update
I've been without network for almost 1 month on and off since the 17th Nov 2025 and the past week was the worst I've asked Leila not to debit my account because I didn't get the services that I'm supposed to pay for she Said it won't be possible to stop debit order and keeps telling me she will escalate the matter how is it impossible to stop debit because I dint get service
PK
Precious K's update13 Dec 2025, 17:08
Reviewer Update
It was fixed yesterday around 11 in the morning
PK
Precious K's update14 Dec 2025, 21:06
Reviewer Update
My issue was not network it was billing