SM
Sylvester M
1 reviews | Active since Jul 2015
18 Apr 2024, 16:12
Poor service
Your consultants keep ending my calls while enquire regarding the status of my billing.
Your level of service is a reflection of your network very poor
Please May I have my refund as I am not using your services
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
18 Apr 2024, 16:15Hi Sylvester Mathonsi
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you. rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you. rain.
Rain's reply18 Apr 2024, 16:15
Official
Hi Sylvester Mathonsi
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you. rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you. rain.
SM
Sylvester M's updateReviewer Update
23 Apr 2024, 08:52 I have a neighbour who ordered your product I told her to cancel unless she wants to pay for problems.
We spoke last week now is another week and I believe calls are recorded as discussed you only care about money not the clients service. You are always available to assist when you are promoting and selling and when we have problems it becomes an issue. Please refund my premiums including my prorate.
We spoke last week now is another week and I believe calls are recorded as discussed you only care about money not the clients service. You are always available to assist when you are promoting and selling and when we have problems it becomes an issue. Please refund my premiums including my prorate.
SM
Sylvester M's update23 Apr 2024, 08:52
Reviewer Update
I have a neighbour who ordered your product I told her to cancel unless she wants to pay for problems.
We spoke last week now is another week and I believe calls are recorded as discussed you only care about money not the clients service. You are always available to assist when you are promoting and selling and when we have problems it becomes an issue. Please refund my premiums including my prorate.
We spoke last week now is another week and I believe calls are recorded as discussed you only care about money not the clients service. You are always available to assist when you are promoting and selling and when we have problems it becomes an issue. Please refund my premiums including my prorate.
SM
Sylvester M's updateReviewer Update
19 May 2024, 23:45You collected your device and i am still waiting for my refund.
Your service is not consumer centric, you keep on promising a service that you continue to fail on delivering.
What is your excuse this time a month later ?
Your service is not consumer centric, you keep on promising a service that you continue to fail on delivering.
What is your excuse this time a month later ?
SM
Sylvester M's update19 May 2024, 23:45
Reviewer Update
You collected your device and i am still waiting for my refund.
Your service is not consumer centric, you keep on promising a service that you continue to fail on delivering.
What is your excuse this time a month later ?
Your service is not consumer centric, you keep on promising a service that you continue to fail on delivering.
What is your excuse this time a month later ?