LK
Lerato K
1 reviews | Active since Feb 2021
12 Feb 2021, 13:35
Poor service
I bought a sim and it never worked when I called customer service they said they will escalate the matter till today as I call them every consultant that ii get hold of is escalating the matter. All I wanted was my refund not to waste my airtime calling their offices.
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Replies (3)0
Replies (3)
Rain's replyOfficial
12 Feb 2021, 13:55Good afternoon Lerato.
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents is working on your refund ticket.
My sincerest apologies for the frustration.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents is working on your refund ticket.
My sincerest apologies for the frustration.
Regards
Mosa
Rain's reply12 Feb 2021, 13:55
Official
Good afternoon Lerato.
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents is working on your refund ticket.
My sincerest apologies for the frustration.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents is working on your refund ticket.
My sincerest apologies for the frustration.
Regards
Mosa
LK
Lerato K's updateReviewer Update
12 Feb 2021, 15:28Thank you
LK
Lerato K's update12 Feb 2021, 15:28
Reviewer Update
Thank you
LK
Lerato K's updateReviewer Update
12 Feb 2021, 15:28Thank you, I really appreciate your help
LK
Lerato K's update12 Feb 2021, 15:28
Reviewer Update
Thank you, I really appreciate your help