TN
Thomas N

1 reviews | Active since Jul 2024

02 Jul 2024, 09:34

Poor service

Bought the 101 5G router, two months ago useless device, poor/weak connection or no connection at all. We've called so many times reporting the issue and nothing has happened, instead they keep transferring us to someone in India whereas I'm in cape town. Totally useless customer service

0
Replies (1)
Rain
Rain's reply02 Jul 2024, 09:58
Official
Hi Thomas,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.