Poor Service.

10.01.2023. I have been using this service for a while now and the experience was good, until a few days ago when I reported that I want to cancel the service. I was then told that the service cannot be canceled immediately and will have to wait till end of the month 31 January. And the last debit will be end of February. I did understand that but my issue is that, ever since the cancelation request my internet has gone from good to bad, from bad to very poor. I feel like this has been done on purpose to sabotage or to punish me. Since 7am today I have been trying to connect but nothing, it either says connected with no internet or poor signal strength. Luckily one the people around my area has one as well, what's strange is that his is working perfectly. You need to fix this asap cause I will be paying for this month's bill and treat me like you are doing me favor.