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Sandile S

1 reviews | Active since Apr 2024

18 Nov 2024, 17:47

Poor Service

The rain bill keeps increasing every single month! When I signed up for the contract, it was supposed to be month-to-month, but now I'm shocked! Please get your act together because your service is beyond terrible and your support system is completely useless.

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Replies (3)
Rain
Rain's reply18 Nov 2024, 17:56
Official
Hi Sandile S

Thank you for bringing your Billing complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
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Sandile S's update21 Nov 2024, 14:59
Reviewer Update
I can't believe this! I specifically chose a month-to-month contract with you, yet my bill continues to increase for no apparent reason. On top of that, your customer service is absolutely useless. They don't even have the decency to return my calls and address the terrible service I've been receiving.
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Sandile S's update21 Nov 2024, 18:11
Reviewer Update
That not what i signed up for please can i get my first phone call recodings and stop robbing customers off with all lies your service is absolutely poor