TN
Thembelihle N
1 reviews | Active since Aug 2021
18 Dec 2024, 11:26
Poor Service
My router has been off since 16/12/2024. I have been calling and the only thing I hear is the matter has escalated with no response.
It's over 24 hours after logging my first call and requesting to be called back but nothing. I've been with rain for over 3 years with no late payment but the service is terrible.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
18 Dec 2024, 11:29Hey Thembelihle N,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply18 Dec 2024, 11:29
Official
Hey Thembelihle N,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
TN
Thembelihle N's updateReviewer Update
18 Dec 2024, 12:04Hi,
I just did that and there's a connection but now I'm at work with the router. I will advise in the afternoon if there's a connection when I'm home.
I just missed your call, please call me back.
Kind Regards
I just did that and there's a connection but now I'm at work with the router. I will advise in the afternoon if there's a connection when I'm home.
I just missed your call, please call me back.
Kind Regards
TN
Thembelihle N's update18 Dec 2024, 12:04
Reviewer Update
Hi,
I just did that and there's a connection but now I'm at work with the router. I will advise in the afternoon if there's a connection when I'm home.
I just missed your call, please call me back.
Kind Regards
I just did that and there's a connection but now I'm at work with the router. I will advise in the afternoon if there's a connection when I'm home.
I just missed your call, please call me back.
Kind Regards