GS
Gladys S
1 reviews | Active since Feb 2021
06 Feb 2021, 15:05
Poor service
I paid and activated my simcard but it's still saying I did not pay. I have sent a message to them and no one contacted me. I'm very fastrated and angry. I can't pay twice for one simcard. I don't have money to play with. I need them to assist me.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
06 Feb 2021, 16:40Good afternoon Gladys
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you?
Stay safe.
Regards
Mosa
Rain's reply06 Feb 2021, 16:40
Official
Good afternoon Gladys
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you?
Stay safe.
Regards
Mosa
GS
Gladys S's updateReviewer Update
08 Feb 2021, 06:21Good morning
My email address is ***
My email address is ***
GS
Gladys S's update08 Feb 2021, 06:21
Reviewer Update
Good morning
My email address is ***
My email address is ***
GS
Gladys S's updateReviewer Update
08 Feb 2021, 16:25I paid for my simcard ricard the simcard. I still cannot use the simcard. I have called their customer service today and for 40 minutes and still the customer care lady could not help. Now I paid for services I am not using. My email address is *** and phone number is ***, they can contact me there.
GS
Gladys S's update08 Feb 2021, 16:25
Reviewer Update
I paid for my simcard ricard the simcard. I still cannot use the simcard. I have called their customer service today and for 40 minutes and still the customer care lady could not help. Now I paid for services I am not using. My email address is *** and phone number is ***, they can contact me there.