ND
Ncebakazi D

1 reviews | Active since Dec 2015

29 Sept 2020, 14:49

POOR SERVICE

Yoh Rain has the poorest of services. Bought the 5G package for R699. I was asked to pay upfront which I did. Device got delivered on the 25th at around 2pm. Till this day the sim card has not been activated. I phone and stay on the line until I run out of airtime. To speak to someone I had to select the sales option. I have spoken to 3 different agents who said the issue of my device has been escalated. Till now there has been to phone call from them, sim card still not working. THEIR SERVICE IS POOR. They can come get their device and return my money, I'll go to other service providers.

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Replies (1)
Rain
Rain's reply01 Oct 2020, 11:33
Official
Hi  Ncebakazi

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline