TM
Thato M
1 reviews | Active since Aug 2016
25 Mar 2025, 13:31
Poor service
The very same thing I complained about last month and thought it was resolved . Im back here again to complain about the same thing . You guys can do better I am honestly tired of this. You have again over charged my fiancé this month😳😳tell me why was R815 debited
Helpful (0)
Replies (4)0
Replies (4)Rain's replyOfficial
25 Mar 2025, 13:35Hi Thato,
Thank you for bringing your billing complaint to our attention.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your billing complaint to our attention.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Rain's reply25 Mar 2025, 13:35
Official
Hi Thato,
Thank you for bringing your billing complaint to our attention.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your billing complaint to our attention.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
TM
Thato M's updateReviewer Update
25 Mar 2025, 14:09It better be the case please. I don’t want to come here next month. So since it has be adjusted how much will he be paying next month?
TM
Thato M's update25 Mar 2025, 14:09
Reviewer Update
It better be the case please. I don’t want to come here next month. So since it has be adjusted how much will he be paying next month?
TM
Thato M's updateReviewer Update
25 Mar 2025, 14:21I need you to go through his account from when he started joining rain this year and compensate or rather refund every cent that wasn’t supposed to be taken. When I app**** for rain on his behalf I was requested to make payments on his previous Acc which I did. I requested for those sim to be cancelled and I was told it was done only to find out it wasn’t and we still got charged for that. Why are your people not doing their job😫😫😩😩😩why hire unprofessional or people who are just there to pass time and costing us so much.😳😳that needs to stop. Someone needs to take accountability on what happened or rather what’s happening with Sabelos account,fix that account and necessary refunds needs to be make.
TM
Thato M's update25 Mar 2025, 14:21
Reviewer Update
I need you to go through his account from when he started joining rain this year and compensate or rather refund every cent that wasn’t supposed to be taken. When I app**** for rain on his behalf I was requested to make payments on his previous Acc which I did. I requested for those sim to be cancelled and I was told it was done only to find out it wasn’t and we still got charged for that. Why are your people not doing their job😫😫😩😩😩why hire unprofessional or people who are just there to pass time and costing us so much.😳😳that needs to stop. Someone needs to take accountability on what happened or rather what’s happening with Sabelos account,fix that account and necessary refunds needs to be make.
TM
Thato M's updateReviewer Update
25 Mar 2025, 14:25Noted
TM
Thato M's update25 Mar 2025, 14:25
Reviewer Update
Noted
