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Peter M

1 reviews | Active since Oct 2018

28 Aug 2022, 07:27

Poor Service

For two days now I have been trying to get reconnected after paying via EFT and sending the proof of payment to Wandile Khumalo.I was told that the billing dept needed to allocate the payment and I would be reconnected. 2 days later I am still phoning in and the matter is not resolved.I can work and I also can not attend online classes.As a professional in the IT industry I am shocked by this level of service.

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Replies (1)
Rain
Rain's reply28 Aug 2022, 08:11
Official
 Hi Peter
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain