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Domingo E
1 reviews | Active since Feb 2022
10 Feb 2022, 13:00
POOR SERVICE
I've been with rain since begin of year 2020, i had no issues with the rain network, referred to my friends and family. Since last week, beginning of February 2022 i had network issues but it was also due to loadshedding and from there my network problems started. I must say Warren Lopes and the support team were very helpful. The problem is with the technical team, a tech(Rory Campbell)was booked to come to my house on the 8th February 2022 but nobody showed up, i have emailed, phoned and was promised someone would call me to this day with no surprise nobody did. Im am fed up with the POOR SERVICE from the tech team. I'm now looking for an alternative.
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Domingo E's updateReviewer Update
10 Feb 2022, 14:37Thank you for your prompt response, i would like a technician at my house by tomorrow please...the reason I put in wifi in home is for my kids to be able to yo their school work and for me to do my work as well. This has to be sorted by tomorrow, all they have to do is swap the router, i don't see whats so difficult about that
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Domingo E's update10 Feb 2022, 14:37
Reviewer Update
Thank you for your prompt response, i would like a technician at my house by tomorrow please...the reason I put in wifi in home is for my kids to be able to yo their school work and for me to do my work as well. This has to be sorted by tomorrow, all they have to do is swap the router, i don't see whats so difficult about that
DE
Domingo E's updateReviewer Update
10 Feb 2022, 16:17Thank you
DE
Domingo E's update10 Feb 2022, 16:17
Reviewer Update
Thank you