MR
Mika R

1 reviews | Active since Jul 2019

15 Aug 2021, 11:04

Poor service

It's been 15 days now waiting for Rain to solve my problem

0
Replies (3)
MR
Mika R's update15 Aug 2021, 14:44
Reviewer Update
Shwabane crescent, Khayelitsha. I did provide this to Shanley and still no response and this is not a billing issue as they said. Connect me to the nearest tower which is like less than a kilometer. Why must you guys be so not caring about your service? Since July 31 same problem. What makes me angry is the fact that you guys keep on saying you will revert to me shortly. And yesterday when I decided to take this router to my sister's house and 5g worked. And I gave my router that I was using away and now am stuck with a router that is not benefiting me
MR
Mika R's update15 Aug 2021, 21:57
Reviewer Update
Am so disappointed in your service. You said you have detached the simcard I must switch off the device and then what? Is it going to work? Well it's now almost ten o'clock at night, this thing is not working. What is so difficult to connect me on the nearest tower? When is this thing going to be fixed, can someone contact me
MR
Mika R's update20 Aug 2021, 12:46
Reviewer Update
Two technicians came and fixed my problem *****idge Zwidzai and Jesus and my problem was fixed. Thank you