KK
KEABETSOE K
1 reviews | Active since Aug 2015
07 Jul 2020, 12:46
Poor Service
I have a 4g rain sim and have been trying to upgrade to 5g for the past 2 weeks but keep getting an error. I logged a call and got reference number *** and was told my case will be escalated to the relevant department. I have not received any feedback regardless of my constant following up.
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Replies (2)0
Replies (2)
Rain's replyOfficial
07 Jul 2020, 13:49Hi Keabetsoe
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Fattima
Rain's reply07 Jul 2020, 13:49
Official
Hi Keabetsoe
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Fattima
KK
KEABETSOE K's updateReviewer Update
08 Jul 2020, 12:03I am still waiting for someone to contact me.
KK
KEABETSOE K's update08 Jul 2020, 12:03
Reviewer Update
I am still waiting for someone to contact me.