PR
PORTIA R
1 reviews | Active since Mar 2025
04 Feb 2026, 13:44
Poor Service
I am extremely disappointed with the unprofessional and unacceptable service received.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
05 Feb 2026, 11:27Hi Portia
We are always looking to improve your experience.
Please let us know if there is any particular incident or issue you need assistance with so we may look into it.
Regards,
rain.
We are always looking to improve your experience.
Please let us know if there is any particular incident or issue you need assistance with so we may look into it.
Regards,
rain.
Rain's reply05 Feb 2026, 11:27
Official
Hi Portia
We are always looking to improve your experience.
Please let us know if there is any particular incident or issue you need assistance with so we may look into it.
Regards,
rain.
We are always looking to improve your experience.
Please let us know if there is any particular incident or issue you need assistance with so we may look into it.
Regards,
rain.
PR
PORTIA R's updateReviewer Update
05 Feb 2026, 14:11I have made multiple calls regarding signal issues, with reference numbers ***8, ***6, ***6, ***6, ***2, and ***2. Since the beginning of the year, I have consistently experienced no signal during the night. Despite reporting this issue, I have not been contacted by any technician.On Tuesday, 3 February, I was informed that I would receive a call on Wednesday, 4 February, regarding a replacement, but no one has contacted me to date. I am always the one initiating follow-up calls, yet I continue to pay monthly for a service I am not receiving. I have been reporting this issue since 13 January.I would appreciate urgent attention and resolution to this matter.
PR
PORTIA R's update05 Feb 2026, 14:11
Reviewer Update
I have made multiple calls regarding signal issues, with reference numbers ***8, ***6, ***6, ***6, ***2, and ***2. Since the beginning of the year, I have consistently experienced no signal during the night. Despite reporting this issue, I have not been contacted by any technician.On Tuesday, 3 February, I was informed that I would receive a call on Wednesday, 4 February, regarding a replacement, but no one has contacted me to date. I am always the one initiating follow-up calls, yet I continue to pay monthly for a service I am not receiving. I have been reporting this issue since 13 January.I would appreciate urgent attention and resolution to this matter.
PR
PORTIA R's updateReviewer Update
09 Feb 2026, 09:05 No difference at all—the signal issues are still ongoing
PR
PORTIA R's update09 Feb 2026, 09:05
Reviewer Update
No difference at all—the signal issues are still ongoing