POOR SERVICE

I HAVE BEEN EXPERIENCING POOR INTERNET CONNECTION FROM RAIN. I ALWAYS REPORT IT AND AN SMS WILL BE SENT THAT SOMEBODY IS GOING TO CONTACT ME.

NO HAS CONTACTED ME. TODAY I CALLED AND I WAS INFROMED THAT I AM CONNECTED TO A WRONG TOWER. NOTHING WAS DONE AND I WAS PROMISED TO BE CALLED IN 10 MINUTES. NOBODY CALLED. I AM STILL EXPERIENCING SAME POOR RECEPTION. THE BAD PART IS WHEN RAIN WANT PAYMENT, THEY JUST CUT YOU OFF BUT WHEN YOU ASK FOR SERVICE NOBODY IS THERE TO ASSIST YOU.

I AM THINKING OF CHANGING TO ANOTHER SERVICE PROVIDER.