TN
Tumelo N
1 reviews | Active since Jan 2021
26 Jan 2021, 11:17
Poor service .
The worst service ever..I have been using the service provider since last year February .Started to experience bad connection from August2020 I thought maybe it was the router or something .I reported the matter countless times got a replacement router finally two months later and it gave the same problem .I decided to cancel the service mind you they debited two months from my account without internet (R2000).After cancellation they arranged with RAM without my consent to come collect the router,aftr failing to get hold of me they kept on calling me like a stole their property ..iam stil waiting for my refund even today.
I dont even what to touch how useless their call center is .
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Replies (1)Rain's replyOfficial
26 Jan 2021, 11:47Good morning Tumelo.
Kindly accept my humble apologies for the service that you have received thus far.
Please provide me with your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you.
Regards
Mosa
Kindly accept my humble apologies for the service that you have received thus far.
Please provide me with your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you.
Regards
Mosa
Rain's reply26 Jan 2021, 11:47
Official
Good morning Tumelo.
Kindly accept my humble apologies for the service that you have received thus far.
Please provide me with your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you.
Regards
Mosa
Kindly accept my humble apologies for the service that you have received thus far.
Please provide me with your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you.
Regards
Mosa
