AG
Alison G

1 reviews | Active since Sept 2020

07 May 2022, 09:14

Poor Service!!!!!!!

I am a new customer and was glad to hear about the amazing 5G network. However, once payment was made, I have not received any contact.

I have emailed support twice and have not received any response.

The service is useless as I have still not received my sim card!

0
Replies (5)
Rain
Rain's reply07 May 2022, 09:16
Official
Hi Alison 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 
rain.
AG
Alison G's update07 May 2022, 11:20
Reviewer Update
Apologies, the profile is correct, it is ***
AG
Alison G's update07 May 2022, 14:03
Reviewer Update
Can i respect a call soon?
AG
Alison G's update07 May 2022, 14:17
Reviewer Update
Also, when will i be refunded?
AG
Alison G's update12 May 2022, 15:39
Reviewer Update
I have contacted your support team twice requesting that the service be cancelled and my money be refunded. I have also informed the gentlemen that called me of my unhappiness and disinterest for the service.

Can I please be refunded ASAP!