Poor service

I subscribed to rain in end of May 2020, 3 days before June. Due to bad connectivity and not able to work from home, I opted to disconnect the services with them. Only to be told that I have to pay 1 full month as their service are changed in areas. This was never explained in May when I joined. I was under the impression that you pay in advance as it is uncapped services. I have been waiting for their call to resolve this since December 2020. Their call center services are very bad. Don't subscribe to their poor services.