XK
Xolile K
1 reviews | Active since Apr 2023
03 Apr 2023, 10:14
Poor service
Rain has to be worst service provider ever. I did not have network from the 11th of January 2023, I kept on calling and no one was doing anything about it. I then decided to cancel but still they deducted full amount for January and February. This is the third time calling today and I'm not getting any help. I last spoke to them on the 15th of March and was assured that my money will be back on my account in 7 to 10 working days.
All I want is my money and no explanation.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
03 Apr 2023, 10:34Hi Xolile
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply03 Apr 2023, 10:34
Official
Hi Xolile
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
XK
Xolile K's updateReviewer Update
03 Apr 2023, 11:48Yes but that's February only, what about January?
XK
Xolile K's update03 Apr 2023, 11:48
Reviewer Update
Yes but that's February only, what about January?
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Xolile K's updateReviewer Update
03 Apr 2023, 11:51The rooter stopped working in January 11 and from then I have been phoning,my and complaining. The messages I received clearly stated that I will be refunded for the days I did use the network.
XK
Xolile K's update03 Apr 2023, 11:51
Reviewer Update
The rooter stopped working in January 11 and from then I have been phoning,my and complaining. The messages I received clearly stated that I will be refunded for the days I did use the network.
XK
Xolile K's updateReviewer Update
03 Apr 2023, 12:39Yes, Up until the 11th . Is it fair that I was charged full amount?
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Xolile K's update03 Apr 2023, 12:39
Reviewer Update
Yes, Up until the 11th . Is it fair that I was charged full amount?