GJ
Gareth J

1 reviews | Active since Aug 2020

12 Nov 2020, 17:58

Poor rain service !!!

Barely able to send this review. Back to poor to no speeds on rain. Thought I had sorted out this problem months ago, after spending a whole weekend on the phone with a technician. Now just get generic robotic emails back, clearly with no idea on the previous problem and my specific area. A problem easily fixed on their end, blocking the search on specific cell towers I don’t get reception. Can’t wait for fiber in my area !!

0
Replies (1)
Rain
Rain's reply13 Nov 2020, 09:30
Official
Hi Gareth 

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline