PS
PETRO S
1 reviews | Active since May 2022
27 May 2022, 15:24
POOR RAIN SERVICE
I HAVE CONTACT RAIN FOR THE WIFI DEALS THEY RUNNING, SO THEY WERE PAID AND THE COURIER WAS TAKING 3 DAYS TO GET TO ME. AFTER THE AGENT RICA MY CARD HE TOLD ME I MUST PLUG IN THE ROUTER AND WAIT A HOUR THEN I WILL HAVE MY WIFI GOING. WELL NEEDLESS TO SAY I DON'T HAVE NETWORK. AFTER MANY CALLS TO RAIN THEY FOUND OUT THAT THEY HAVE SEND ME A WRONG SIM CARD, SO I WAIT AGAIN FOR MY NEW SIM AND UP TO NOW 15H20 27 OF MAY 2022 I AM STILL WAITING FOR MY NEW SIM CARD. WELL I REALLY CAN'T COMPLAIN ABOUT THE SERVICE I GOT FROM RAIN BECAUSE THERE IS NO SERVICE !!!!!! THEY ARE PATETIC !!!!
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Replies (4)0
Replies (4)
Rain's replyOfficial
27 May 2022, 15:28Hi Petro
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Rain's reply27 May 2022, 15:28
Official
Hi Petro
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
PS
PETRO S's updateReviewer Update
27 May 2022, 15:36SORRY DON'T WORK ANYMORE I HAVE WAISTED R500 JUST ON AIRTIME BETWEEN YOU, RAM AND CCD COURIERS I WANT MY SIM CARD TODAY
PS
PETRO S's update27 May 2022, 15:36
Reviewer Update
SORRY DON'T WORK ANYMORE I HAVE WAISTED R500 JUST ON AIRTIME BETWEEN YOU, RAM AND CCD COURIERS I WANT MY SIM CARD TODAY
PS
PETRO S's updateReviewer Update
28 May 2022, 12:26RECEIVED MY NEW SIM CARD YESTERDAY AFTERNOON BUT STILL NO NETWORK AND NOW THE TECNICAL TEAM HAS TO CONNECT ME TO THE MAHEM TOWERS BUT I PHONED EARLY THIS MORNING AND STILL NOTHING!!!! ARE YOU YOUR CUSTOMER CARE SO POOR THAT YOU CAN'T ATTEND TO THE PROBLEMS AND TRY TO KEEP YOUR CUSTOMERS HAPPY ?
PS
PETRO S's update28 May 2022, 12:26
Reviewer Update
RECEIVED MY NEW SIM CARD YESTERDAY AFTERNOON BUT STILL NO NETWORK AND NOW THE TECNICAL TEAM HAS TO CONNECT ME TO THE MAHEM TOWERS BUT I PHONED EARLY THIS MORNING AND STILL NOTHING!!!! ARE YOU YOUR CUSTOMER CARE SO POOR THAT YOU CAN'T ATTEND TO THE PROBLEMS AND TRY TO KEEP YOUR CUSTOMERS HAPPY ?
PS
PETRO S's updateReviewer Update
28 May 2022, 13:37NM 3G HD 03017
PS
PETRO S's update28 May 2022, 13:37
Reviewer Update
NM 3G HD 03017