Poor Rain service

Rain is terrible, man oh man never seen **** support from any company than what I get from rain, I have been having issues with Rain since December, constant complaints and tickets logged since then. They have come out thinking its the router, once getting chatting with the gentlemen that came out, he confirmed that there is a problem with the tower in the area and they get a lot of complaints. I myself as an I.T guy tried everything to get get a better connection, I have a signal booster up and everything. When you log an issue you also get a default response from them to reset router etc. This takes like 3 days before any response. My connection goes down at least once a week, this is not good at all, speeds most of the time are up to ****. I user to be able to stream and play games without an issue now we have to make turns in the house every night when the connection actually works. I have multiple 5G towers in the area, but mine only connects to one of them, if that tower goes down oh boy then all hell breaks loose as it will not jump to another tower no matter what you try. I have down since last night currently still offline, I logged a ticket, but let me guess will get a generic response in 2 - 3 days and nothing further. Your support sucks and this will be the downfall of your company. It also doesn't seem like the guys at rain actually care or they dont have enough qualified guys to do the job as its always a temp fix to keep you quiet for a few day, whilst filling their pockets. If there was any other choice like fibre for e.g I would be so gone. Rain get your act together