Poor Rain Network Service

Rain Network Provider is soo unreliable and unhelpful. I've been calling about the same issue from the beginning of December but still no help. Instead they'll do temp fix and then a few moments later it's back to having no Network. Worse part it that it seems like they don't even know how to fix the Network issue I'm having but they won't say it, they always tell me about escalating the issue instead.

While paying for their services and the network I don't have most of the time, I've to always buy data on the side since I cannot rely on Rain anymore. I'm so fed up with this. I need a new and reliable network/wifi service provider.