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shaun T
1 reviews | Active since Sept 2021
21 Sept 2021, 13:32
Poor Rain Network Service
I have been really struggling with the poor quality of the connectivity and I have requested assistance with no joy. to date my line speed is at 0,7mbps, and I am paying for a 10mbps contract. Rain is debiting my account with no service or after sales service. My kids need wifi and internet as they are Home schooled. This poor service is really affecting their education. I need intervention from Rains senior management as I am going to be cancelling this contract and would like my money refunded as I am not getting the service that I am paying for.
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shaun T's updateReviewer Update
21 Sept 2021, 14:45Yes I did, I took the router to different parts of my home , my house isn't massive so a few meters in each direction. I still am not getting a better connection. I have taken screen shots
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shaun T's update21 Sept 2021, 14:45
Reviewer Update
Yes I did, I took the router to different parts of my home , my house isn't massive so a few meters in each direction. I still am not getting a better connection. I have taken screen shots