Poor quality client service and network

If I could put a zero I would. Cancelled my contract almost 2 years ago. Not called about an outstanding payment and I was under the impression the charges were in advance. A year later handed over to attorneys for 499 with no prior direct contact. Since that was the only point of a direct notification I paid the amounts. Almost 6 months later notified that I earn further fees due to attorneys. Talk about a negative perception compounded. Glad I moved Fibre and never have to use them again. Poor quality Fibre and poor quality service