Poor Product and Technical Support

I have purchased your product at the start of the month and have only had problems. For 2 days now I have not had no signal and my account is paid in advance. I have been trying to get hold of your support team and no one has responded or tried to contact me!

My business relies and depends on having working WIFI.

My time is also being wanted to try to get the router to work as again, no one from your support team has gotten back to me or responded to my requests to talk to one of your support members!