POOR POOR SERVICE

I STOPPED USING RAIN LAST YEAR MAY , I HAVE BEEN CALLING AND WANTING ASSISTANCE BUT THEY NEVER SEEM INTERESTED , ALL OF A SUDDEN MY BILL IS R4,709.81 HOW IS THAT POSSIBLE RAIN FIRSTLY IS A MONTH TO MONTH SUBSCRIBTION , IV BEEN WAITING ON CALLS ALMOST EVERY WEEK AGENTS KEPT ON ASSURIBNG ME THAT THIS WILL BE REMOVED ONCE THEY COLLECTED THEIR EQUIP,MENT BUT STILL THE BALANCE IS THERE AND NO ONE IS GETTING BACK TO ME . IM HONESTLY DISSAPOINTED WITH THEIR SERVICES NOT HELPFUL WHATS SO EVER THEY ARE MISLEADING WHEN YOU ASK QUESTIONS BECAUSE THEY WANT YOU TO TAKE THE PRODUCT