JC
Jessica C

1 reviews | Active since Jul 2024

13 Aug 2024, 14:03

POOR POOR POOR

I was very scared to join Rain for the reason that it might not work. When I enquired on the website I received non stop calls and offers from them to a point that they would phone every 5 minutes. The consultant ensured me it would work and its month to month so I can cancel any time. Guess what? IT DOES NOT WORK! AT ALL!! I call and call and leave requests for calls and support tickets and emails to cancel and NOTHING! This is genuinely the worst service ever! I just want to cancel and send the router back! I am in disbelief by the poor service I have gotten even when I tried calling to get it to work. All I get is a big fat NOTHING! But you better pay their bills right?!

0
Replies (1)
Rain
Rain's reply13 Aug 2024, 14:49
Official
Hi Jessica C,

Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.

Regards,
rain.