Poor, poor Internet connectivity in Newcastle.

I logged a service request and system said they would call me soon. I waited and noone called. I then had to call myself. The agent who assisted me was Kind and very professional. Unfortunately I had already tried his solutions of Resetting and moving device around had many times before logging the query.

Since Wednesday last week the Internet connectivity is beyond horrible. My kids cannot study and I have to buy alternative data for them on another network. Rain, I am giving money every month for what then? I have raised my concern before via email and noone responded. This might be the last you see me as a customer.