Poor performance. Poor Service. ***** practices.

I have been struggling with low speeds even though I am paying over R800 per month and so I have made another plan. I went to the Rain website to cancel my contract. There is no such option. I entered the online chat - which is just an AI bot and it couldn't help me but to say that someone will contact me. This has not happened. Now time has passed and I suspect they will tell me that I have to give 30 days notice (which would have worked last week) and so they'll take me for another R800+. It's nice to be so high tech and have sim cards and all sorts but when your customer service is so terrible then I'm not sticking around. I think this is so that