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Pertunia M
1 reviews | Active since Aug 2013
19 Jun 2020, 12:59
POOR OR NO CONNECTIVITY
I have 4g unlimited wifi with Rain and for the past week My connection is down for the day and only up from midnight till 6am. I have logged three tickets with the provider and i have not received a call from any agency. the internet was fine when i had capped 4g, but ever since I moved to unlimited its slow and now does not even connect and this is a service I have paid for. i am very angry and aggrieved.
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Replies (2)
Rain's replyOfficial
19 Jun 2020, 13:17Hi Pertunia.
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note our agent will be in contact with you to assist you.
Stay safe
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note our agent will be in contact with you to assist you.
Stay safe
Regards
Fattima
Rain's reply19 Jun 2020, 13:17
Official
Hi Pertunia.
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note our agent will be in contact with you to assist you.
Stay safe
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note our agent will be in contact with you to assist you.
Stay safe
Regards
Fattima
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Pertunia M's updateReviewer Update
19 Jun 2020, 13:43When will I receive this assistance, your response is vague and is exactly like the emails we receive after we have logged a ticket.
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Pertunia M's update19 Jun 2020, 13:43
Reviewer Update
When will I receive this assistance, your response is vague and is exactly like the emails we receive after we have logged a ticket.