dR
david R

1 reviews | Active since May 2011

05 Feb 2021, 11:50

Poor network speed and pokr customer service

I have requested multiple times information on whg i have poor network speed. They rep**** and everytime giving me a instruction what to do. Yhe last instruction on comment was i am to far from the closest tower. Well i drove to right under the tower and guess what no network speed. Since then i do not get any rwplies from Rain or communication. This is the worst network i have ever had.will NOT reccomend Rain to any person. No ser ice feedback aftwr mulriple requests.

0
Replies (2)
Rain
Rain's reply05 Feb 2021, 12:00
Official
Good morning David 

I trust you are well

I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa

dR
david R's update08 Feb 2021, 08:03
Reviewer Update
Still no feedback from Rain. I am still experiencing wag below 2mb/s network speed. Rain calims and promise 10mb/s