MM
Maugretta M
1 reviews | Active since Sept 2019
20 Dec 2024, 15:26
Poor network connection for 3 weeks
I have been struggling with connection for the past 3 weeks. When I can im given areferrence number but with no assistance. I was told to run a speed test which was very low and asked to move my router to a different location. I have done all of that but still no joy. If this it not resloved by Monday please cancel my susbscription and come collect your router. I cant keep paying for services that im not enjoying
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Replies (2)0
Replies (2)
Rain's replyOfficial
20 Dec 2024, 15:34Hey Maugretta M,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your cancellation query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your cancellation query and we will be in touch to assist further.
Regards,
rain.
Rain's reply20 Dec 2024, 15:34
Official
Hey Maugretta M,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your cancellation query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your cancellation query and we will be in touch to assist further.
Regards,
rain.
MM
Maugretta M's updateReviewer Update
20 Dec 2024, 15:45Cancel end of December, I have already paid for this full month.
MM
Maugretta M's update20 Dec 2024, 15:45
Reviewer Update
Cancel end of December, I have already paid for this full month.