AS
Ahmed S
1 reviews | Active since Apr 2013
07 Nov 2020, 11:59
POOR NETWORK CONECTIVITY
No network connection for the past 3 days, Your ticket says you will respond within 24 hours.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
07 Nov 2020, 13:49Hi Ahmed
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Best regards,
Rain's reply07 Nov 2020, 13:49
Official
Hi Ahmed
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Best regards,
AS
Ahmed S's updateReviewer Update
07 Nov 2020, 14:04Agent finally contacted me and yet again the response is that, Rain made changes leaving me disconnected for over 3 days. This has been an on-going saga in the last few months (I can provide all the ticket requests as proof). Currently signal levels are VERY weak after the changes. If this is not resolved soon, i am cancelling the sim card and moving on to a better service provider!!
AS
Ahmed S's update07 Nov 2020, 14:04
Reviewer Update
Agent finally contacted me and yet again the response is that, Rain made changes leaving me disconnected for over 3 days. This has been an on-going saga in the last few months (I can provide all the ticket requests as proof). Currently signal levels are VERY weak after the changes. If this is not resolved soon, i am cancelling the sim card and moving on to a better service provider!!