VS
Vusi S
1 reviews | Active since May 2021
31 May 2024, 14:24
Poor network, bad customer service
Rain can you confirm in writing that you are will continue billing me on my month to month contract even after I've requested cancelation of the services because of your bad customer service and poor network connectivity. confirm on my email.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
31 May 2024, 14:35Hi Vusi Miyelani Sambo,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply31 May 2024, 14:35
Official
Hi Vusi Miyelani Sambo,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
VS
Vusi S's updateReviewer Update
31 May 2024, 14:39I only need a written confirmation as I requested, we've been doing this over and over again since November 2023, confirm in writing on my email that's you will not cancel my subscription and you will continue billing my account on month to month even though I'm no longer using your services, your can also reply in this review so I have it an record and for public to be aware DO NOT CALL ME.
VS
Vusi S's update31 May 2024, 14:39
Reviewer Update
I only need a written confirmation as I requested, we've been doing this over and over again since November 2023, confirm in writing on my email that's you will not cancel my subscription and you will continue billing my account on month to month even though I'm no longer using your services, your can also reply in this review so I have it an record and for public to be aware DO NOT CALL ME.
VS
Vusi S's updateReviewer Update
26 Jun 2024, 11:37RAIN since you are ****ming people and decide not to answer our Calls, then we are going to deal with and attend to your ***** here, could you provide me with my contract agreement and a copy NCR registration certificate. You've shared my personal information with nudebt without a valid reasons to do so. I have taken a decision to file a formal complaint with NCR, the information regulator and ICASA, urgently provide me with a credit agreement that's was entered into between myself and Rain.
VS
Vusi S's update26 Jun 2024, 11:37
Reviewer Update
RAIN since you are ****ming people and decide not to answer our Calls, then we are going to deal with and attend to your ***** here, could you provide me with my contract agreement and a copy NCR registration certificate. You've shared my personal information with nudebt without a valid reasons to do so. I have taken a decision to file a formal complaint with NCR, the information regulator and ICASA, urgently provide me with a credit agreement that's was entered into between myself and Rain.