WD
Wiseman D
1 reviews | Active since Oct 2024
20 Apr 2025, 13:31
Poor Network and slow internet.
Rain network has become worse by the day. I only get good connectivity 3 days a week if I am that lucky. Their response is always that the tower is receiving technical alarms which they claim to have cleared but a day down the line the connectivity is gone again. I wonder what am I paying for when I can't use the service. When you have alternatives, do not go for RAIN, rather choose a different ISP.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
20 Apr 2025, 13:53Hi Wiseman,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are reviewing your query and will be in touch soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are reviewing your query and will be in touch soon.
Regards,
rain.
Rain's reply20 Apr 2025, 13:53
Official
Hi Wiseman,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are reviewing your query and will be in touch soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are reviewing your query and will be in touch soon.
Regards,
rain.
WD
Wiseman D's updateReviewer Update
20 Apr 2025, 14:11Additionally
My router stays next to the window, I have moved it and repositioned it just for the sake of getting a better network signal. My Rsrp currently is at -82 dBm, which by the many engagements I have had with the technicians, should be a strong network connection. Running a speed test I do not get even 4Mbps while every month I am paying for a 30 Mbps line. If this does not get resolved, this is my last month with Rain. Thanks, as I wait for your feedback.
My router stays next to the window, I have moved it and repositioned it just for the sake of getting a better network signal. My Rsrp currently is at -82 dBm, which by the many engagements I have had with the technicians, should be a strong network connection. Running a speed test I do not get even 4Mbps while every month I am paying for a 30 Mbps line. If this does not get resolved, this is my last month with Rain. Thanks, as I wait for your feedback.
WD
Wiseman D's update20 Apr 2025, 14:11
Reviewer Update
Additionally
My router stays next to the window, I have moved it and repositioned it just for the sake of getting a better network signal. My Rsrp currently is at -82 dBm, which by the many engagements I have had with the technicians, should be a strong network connection. Running a speed test I do not get even 4Mbps while every month I am paying for a 30 Mbps line. If this does not get resolved, this is my last month with Rain. Thanks, as I wait for your feedback.
My router stays next to the window, I have moved it and repositioned it just for the sake of getting a better network signal. My Rsrp currently is at -82 dBm, which by the many engagements I have had with the technicians, should be a strong network connection. Running a speed test I do not get even 4Mbps while every month I am paying for a 30 Mbps line. If this does not get resolved, this is my last month with Rain. Thanks, as I wait for your feedback.