pG
patrick G
1 reviews | Active since Sept 2013
18 Dec 2024, 21:46
POOR NETWORK and CUSTOMER SERVICE
#***8 was logged on 14 November. 19 November - I responded as i received 2 Days ago i received a call about my additional sim cards (which have not been activated but not yet detected by RAIN) but the call was logged for poor network connectivity - I requested the agent to call centre agent to request cancellations to call me Viola - brilliant service as not calls received yet
18 December - still bad network connectivity - this is happening so often once every 3 weeks. Today 21.32 service was so bad even the speed test could not launch.
Rain - please cancel my service with immediate effect
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Replies (1)
Rain's replyOfficial
19 Dec 2024, 06:59Hi Patrick,
Thank you for bringing your cancelation query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your cancelation query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply19 Dec 2024, 06:59
Official
Hi Patrick,
Thank you for bringing your cancelation query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your cancelation query to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.