IC
Iviwe C

1 reviews | Active since Mar 2023

10 Mar 2023, 10:04

poor network

Poor service from rain and network issues I have have received no help after logging multiple requests to support team, but as per rain Rain's ethos, we'll get back to you when we feel like it or in my case never.

I've been experiencing poor network and no network, it just dissappears. No communications from the company as to why. My current experience as a Rain customer, you paying for a product but the product is not guaranteed to work FULL TIME ONLY AT CERTAIN TIMES.

I have to spend and buy extra data because the device just does not want to co-operate.

There was a time I would recommend Rain and would say myself their service was good. After 3 years and this is how the thank me

0
Replies (3)
Rain
Rain's reply10 Mar 2023, 10:21
Official
Hi Iviwe.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
IC
Iviwe C's update10 Mar 2023, 10:47
Reviewer Update
Am using huawei Y90
IC
Iviwe C's update10 Mar 2023, 11:28
Reviewer Update
I did that still giving me problems and am getting feed up because i paid for this network because am working at home now i cant do anything !