SZ
Siyanda Z

1 reviews | Active since Jan 2022

28 Apr 2022, 08:30

Poor network

My network is down since yesterday and support department is not supporting at all, we have to beg for the poor service we're getting from rain!!!

0
Replies (7)
Rain
Rain's reply28 Apr 2022, 08:35
Official
Hi Siyanda 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
SZ
Siyanda Z's update28 Apr 2022, 10:08
Reviewer Update
Please sort out the mess it's so frustrating to have no internet
Rain
Rain's reply28 Apr 2022, 10:25
Official
Hi Siyanda 

We apologize for the inconvenience the technician is working on resolving the issue.

We will update you when the tower is on again. 
SZ
Siyanda Z's update28 Apr 2022, 11:34
Reviewer Update
Is there a chance you can put me to another working tower up until you resolve the technical issue you have with your tower.
SZ
Siyanda Z's update28 Apr 2022, 12:39
Reviewer Update
I have reset my router and still there's no network/internet
SZ
Siyanda Z's update29 Apr 2022, 12:16
Reviewer Update
Yes i'm connected now, thank you.
Rain
Rain's reply29 Apr 2022, 12:39
Official
Thank you

We are happy that you are happy and everything is sorted. Let us know if you ever need further help. 

Thanks, 
rain