NF
Nhlanhla F
1 reviews | Active since Jun 2013
03 Aug 2020, 11:01
Poor internet service provider
Poor internet connectivity, poor customer service. The last time I spoke to their consultant when I complained about slow connection he told me I should cancel their services instead of solving my query.
suddenly they have this system to check the tower you are connected to, I figured I am connected to a tower that is 4.7KM away from my location that time there is a tower 0.34KM from me. These guys are seriously ripping us off, we paying for service that is not there R479.00 a month for 10% of the service they promised.
What annoys most is that the network works when u outside the house, the minute you enter the house the network signal drops dismally.
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Replies (1)0
Replies (1)Rain's replyOfficial
03 Aug 2020, 11:36Hi Nhlanhla
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Rain's reply03 Aug 2020, 11:36
Official
Hi Nhlanhla
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
