1 reviews | Active since Nov 2016

20 Apr 2026, 16:39

Poor internet connectivity

I’ve honestly reached my limit with Rain as an internet provider. The service quality is incredibly inconsistent — slow speeds, random drop-offs, and overall unreliable performance that makes it difficult to work, stream, or even browse properly.

What’s frustrating is that while the actual internet service struggles, the reminders to pay before the due date are always on time and impossible to miss. It really feels like more effort has gone into billing notifications than into improving the network itself.

At this point, customers don’t need more reminders — we need a stable, dependable connection that matches what we’re paying for. Rain should seriously consider redirecting some of that energy and investment into strengthening their infrastructure and delivering the level of service they promise.

Until then, it’s hard to justify the cost for what is, quite frankly, a disappointing experience.

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Replies (4)
Rain
Rain's reply20 Apr 2026, 17:17
Official
Hi Lerato,

Thank you for bringing your query to our attention,

We will be in touch to further assist.

Regards,
rain.
's update29 Apr 2026, 11:06
Reviewer Update
How long does get in touch take exactly it’s been 9 days surely no business runs on 9 day TAT
's update30 Apr 2026, 10:51
Reviewer Update
Hi it’s not working again
's update30 Apr 2026, 10:51
Reviewer Update
I have no connection at all