Poor internet connection

Item: Rain
Rating: 2
Author: Warren R

I am so disappointed in Rain service provider technicians. I have complained many times regarding my internet that laggs or just switches off. I work from home and require good internet. I'm paying for it but the after care services is pathetic. Their technical department never calls back or follow up on the customers

Helpful (0)

Replies (5)

Rain's replyOfficial

01 Jun 2022, 08:16

Hi Warren

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you, rain.

Rain's reply01 Jun 2022, 08:16

Official

Hi Warren

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you, rain.

Warren R's updateReviewer Update

05 Jun 2022, 12:10

I think this router is faulty or the issue. As the speed goes fast then extremely slow

Warren R's update05 Jun 2022, 12:10

Reviewer Update

I think this router is faulty or the issue. As the speed goes fast then extremely slow

Warren R's updateReviewer Update

05 Jun 2022, 13:47

I've done the reboot a few times and the fluctuations of internet is still there. Now the issue is I cannot have this problem as it throws me off at the times I need it most weekends I can tolerate but in the week I'm loosing money so it's best this router gets replaced.

Warren R's update05 Jun 2022, 13:47

Reviewer Update

Warren R's updateReviewer Update

05 Jun 2022, 14:22

I am home from Tuesday onwards the whole week. But I have to be in the morning time after 2pm I'm busy working from home

Warren R's update05 Jun 2022, 14:22

Reviewer Update

I am home from Tuesday onwards the whole week. But I have to be in the morning time after 2pm I'm busy working from home

Warren R's updateReviewer Update

05 Jun 2022, 14:51

Okay thnx

Warren R's update05 Jun 2022, 14:51

Reviewer Update

Okay thnx