MD
Mark Devante-Moncton

1 reviews | Active since Nov 2021

08 May 2022, 19:08

Poor Internet

This Wi-Fi service provider is the worst you can get. As I type this, we haven't had Wi-Fi for 3 whole days and more. To make matters worse, their call center is unreachable and they don't seem to care that we have paid over R700 per month for a service we are not receiving. This is actually not the first time we have had a long intermittent break in service from this slime ball of a business. This is the 4th time in 2 months.

0
Replies (4)
Rain
Rain's reply08 May 2022, 19:13
Official
Hi Mark 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
MD
Mark Devante-Moncton's update08 May 2022, 19:43
Reviewer Update
Can you refund us for the data we have bought from Vodacom during this time. Because from where I'm seated, this is the only thing that can make things better for us. Otherwise, I encourage anyone reading this not to touch Rain with ten-foot long barge pole!!!
MD
Mark Devante-Moncton's update08 May 2022, 21:07
Reviewer Update
***. I will come back here ans raise an even worse stink if you don't refund us for the data we have had to pay Vodacom, so please don't try to be smart by shifting from this platform.
MD
Mark Devante-Moncton's update09 May 2022, 12:13
Reviewer Update
We have not had WIFI since 5 May 2022. Try using my wife's email address ***