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SB
Suzan B

1 reviews | Active since Nov 2018

04 Jul 2025, 09:34

POOR INTERNERT

Poor internet connection, I am working from home and all my client keeps on saying they are unable to hear due to bad connection internet. you expect payments every month and you better give me the best connection

0
Replies (8)
Rain
Rain's reply04 Jul 2025, 12:01
Official
Hi Suzan

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.

Best regards,

Rain
Rain's reply04 Jul 2025, 12:06
Official
Hi Suzan,

Please note that we attempted to call you; however, the call was unsuccessful.

Kindly do a restart on your device, as we have refreshed your connection.

Regards,
rain

Best regards,

SB
Suzan B's update07 Jul 2025, 09:32
Reviewer Update
PLEAE CALL ME BACK, CLEINT CNT HEAR ME AND I AM WORKING FROM HOME
SB
Suzan B's update07 Jul 2025, 09:46
Reviewer Update
PLEAE CALL ME BACK, CLEINT CNT HEAR ME AND I AM WORKING FROM HOME
Rain
Rain's reply07 Jul 2025, 12:21
Official
Hi Suzan 

We see that your network is stable, kindly advise if further assistance is needed 

Regards 
Rain 

Best regards,

SB
Suzan B's update07 Jul 2025, 12:24
Reviewer Update
ITS NOT STABLE AT ALL, MY SYSEM KEEPS ON BUFFERING ALL THE TIME
SB
Suzan B's update07 Jul 2025, 12:58
Reviewer Update
ITS NOT STABLE AT ALL, MY SYSTEM KEEPS ON BUFFERING ALL THE TIME
Rain
Rain's reply07 Jul 2025, 13:08
Official
Hi Suzan 

We see that your regular serving site is down at the moment.  The alarm was logged a couple of hours ago. We apologize for the constraints caused, we are working on the matter  

Regards 
Rain

Best regards,