DR
Don R
1 reviews | Active since Aug 2010
08 Aug 2020, 11:10
Poor installation and activation instructions; ZERO customer support
I can see the wifi but no idea what the password is. ZERO customer support and extremely poor instructions on how to install and activate 5G. Lost interest; will stick with my original fibre.
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Replies (2)
Rain's replyOfficial
08 Aug 2020, 11:13Hi Don
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Rain's reply08 Aug 2020, 11:13
Official
Hi Don
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
DR
Don R's updateReviewer Update
08 Aug 2020, 11:16***
DR
Don R's update08 Aug 2020, 11:16
Reviewer Update
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