MM
Mokasa M
1 reviews | Active since Nov 2017
10 Jul 2020, 08:31
Poor Customer Support
Rain has poor customer service...been trying to find out how to do sim replacement..my sim doesnot read on the device. I've logged queries through support twice with no response. The network is constantly off during work hours.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
10 Jul 2020, 08:35Hi Asanda
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Rain's reply10 Jul 2020, 08:35
Official
Hi Asanda
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
MM
Mokasa M's updateReviewer Update
13 Jul 2020, 09:21Please prioritise this...I have work to do and kids need to access their school work..we cant coz Rain is messing up. No one has contacted me even though I gave the info needed.
MM
Mokasa M's update13 Jul 2020, 09:21
Reviewer Update
Please prioritise this...I have work to do and kids need to access their school work..we cant coz Rain is messing up. No one has contacted me even though I gave the info needed.